Unless noted in a class description or other published material, customer-initiated refunds will be honored through the first-class meeting. If the refund is requested as a household credit, which can be used toward future activities; the entire amount will be credited. If the original payment method was by check, a refund will not be processed until two weeks have passed from the date when the check was originally presented for payment. Refund checks will be mailed within 4 weeks. If the original payment method was by credit card, the refund will be processed as a credit back to the card. All customer-initiated refunds will incur a $10.00 processing fee.
Trip/ One-Day events refund Policy
No refunds on 1-day trips, 1-day events & 1-day classes unless a replacement is found.
Special Events Refund Policy
There are no refunds on special events.
In the Event of Governor mandated COVID closures, NO refunds will be given.
Credits will be applied to the household account for canceled class or remaining missed classes.