Program Refund Policy

Class Refund Policy

Unless noted in a class description or other published material, customer-initiated refunds will be honored through the first-class meeting. If the refund is requested as a household credit, which can be used toward future activities; the entire amount will be credited. If the original payment method was by check, a refund will not be processed until two weeks have passed from the date when the check was originally presented for payment. Refund checks will be mailed within 4 weeks. If the original payment method was by credit card, the refund will be processed as a credit back to the card. All customer-initiated refunds will incur a $5.00 processing fee.

Trip/ One-Day events refund Policy
No refunds on 1-day trips, 1-day events & 1-day classes unless a replacement is found.

Special Events Refund Policy
There are no refunds on special events.